Overview

At MI Fashion, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order.

To be eligible for a return or exchange, the item must:

• Be unused, unworn, and unwashed.
• Be in its original condition and packaging.
• Include all tags, accessories, and purchase proof.

Items returned without meeting these conditions may not qualify for a refund or exchange.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Customized or made-to-order outfits
• Sale and discounted items
• Gift cards
• Products damaged due to misuse or improper handling

Return & Exchange Process

To request a return or exchange, please contact our support team within 7 days of receiving your order.

Provide:

• Order Number
• Customer Name
• Reason for Return or Exchange
• Photos (if the item is damaged or incorrect)

Our team will review your request and guide you through the process.

Refunds

Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund request.

If approved, refunds will be processed through the original payment method within 7–14 business days.

Shipping charges are non-refundable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the item and packaging.

We will arrange a replacement or refund at no additional cost.

Exchanges

Exchanges are subject to product availability. If the requested item is unavailable, store credit or an alternative solution may be offered.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

We recommend using a trackable shipping service for all returns.

Contact Us

For any questions regarding returns, refunds, or exchanges, please contact us:

Phone: +92 300 6404730
Website: mifashion.pk

Our customer support team will be happy to assist you.